All packages are shipped via UPS. Shipping rates are flat costs per address. If you are shipping to more than one address, then additional shipping charges will apply for each shipment. We can not ship to PO or APO Boxes
Most of our shipments are shipped Monday through Wednesday in order to avoid having the chocolates sit over the weekend in an unconditioned warehouse. Orders placed after 2 PM on Wednesdays will be held until the following Monday to ensure minimal time in transit.
Delivery timelines do not take unexpected weather delays into consideration, which may affect delivery timelines, ship dates and arrival dates. We cannot be held responsible for delays due to weather, incorrect address provided to us or other circumstances beyond our control.
To reduce the risk of melted chocolate in transit to warmer climates (70°F and higher), we use insulated packaging and ice packs to protect the chocolates. In summer months, all orders that are shipped will include insulated packaging and ice packs. The need for additional packaging is reflected in the shipping rates.